CAREER UPGRADE EXPERIENCE (CUE)

Make career conversations great again

Make career conversations more meaningful, consistent and efficient with the Career Upgrade Experience (CUE).

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Employee completing career reflection module in GoFIGR
What is Career Upgrade Experience?
Last Updated: May 2026

Boost engagement scores and reduce employee turnover with a career reflection and goal setting tool that facilitates meaningful career conversations.

About this product

GoFIGR's Career Upgrade Experience (CUE) is a structured career reflection and goal-setting tool built on design thinking and behavioural science principles. It guides employees through bite-sized modules to set short, mid, and long-term career goals and articulate what they want from their career. The output is richer, more honest career conversations between employees and their managers - and better workforce data for HR. CUE feeds directly into all other GoFIGR modules.

30%
of employees strongly agree their manager involves them in setting their goals at work - and those who do are nearly 4x more likely to be engaged
Gallup
15%
of employees say their manager helped them build a career plan in the past six months - a 5-point drop year on year
LinkedIn Workplace Learning Report, 2025
32%
of employees believe their organisation offers ample opportunities for career growth - meaning more than two-thirds see no clear path forward
Gallup State of the Global Workplace, 2024
Deeper career reflection and consistent goal setting

Deeper career reflection and consistent goal setting

Created with design thinking and behavioural science principles, the Career Upgrade Experience (or CUE) comprises of bite-sized modules that encourages the employee to set short, mid, and long-term career goals and reflect deeply about their career.

Help leaders facilitate better conversations

When employees can better understand and articulate their aspirations, it makes for easier, more meaningful conversations with their leader. Leaders can also create coaching notes to record important information that they might want to check back in on later.

Help leaders facilitate better conversations
Keep your people data up-to-date

Keep your people data up-to-date

When completed regularly, the wider HR function gets access to organic, up-to-date information about your people’s skills, aspirations and career goals. Get an early indication of potential flight risks and identify areas within your business that require more nurturing and attention.

How we compare

GoFIGR Career Upgrade Experience vs typical alternatives

Capability
GoFIGR Career Upgrade EXPERIENCE
Typical alternative
Career reflection methodology
CUE is built on behavioural science and design thinking principles. Rather than asking employees to fill out a blank form, it guides them through bite-sized structured modules that prompt meaningful reflection about their skills, values, motivations, and career direction. The result is a richer, more honest picture of what employees actually want.
Career reflection in most platforms is limited to a free-text field in an annual performance review asking employees to list their goals or development areas. There is no structure to prompt deeper thinking, and responses are typically vague or aspirational without being actionable.
Goal-setting structure
Employees set short, mid, and long-term career goals through a guided process that can be completed in stages and revisited regularly. Goals are specific and grounded in the employee's verified skill profile, making them more realistic and directly connected to internal pathways.
Goal-setting in most performance management tools is treated as an annual compliance exercise. Goals are set once, rarely revisited, and are typically disconnected from the employee's skills data or available internal opportunities.
Manager career conversation support
Managers can access a structured view of each employee's career goals, reflections, and progress before career conversations. Coaching notes can be recorded and reviewed over time, giving both parties a shared reference point that makes conversations more consistent and less dependent on individual manager capability.
Career conversations in most organisations are unstructured and rely heavily on the individual manager's ability to facilitate them. There is no shared preparation tool, no record of previous conversations, and no consistent framework across the organisation.
Organic aspirations data for HR
As employees complete CUE regularly, HR gains a continuously updated picture of workforce aspirations, career goals, and development priorities across the organisation. This data is captured organically through the employee experience rather than through periodic surveys that employees treat as a compliance task.
Most organisations collect aspirations data through annual engagement surveys or exit interviews. Survey data is periodic, self-selected, and arrives too late to act on. It does not connect to skills data or internal opportunity matching.
Early flight risk signals
CUE surfaces early flight risk indicators by identifying employees whose career goals and aspirations are not being met within their current role or trajectory. HR can see where development conversations are not happening and where employees are most likely to start looking externally, before they have made that decision.
Flight risk tools in most platforms rely on lagging indicators such as declining performance scores, reduced engagement survey results, or increased tenure milestones. By the time these signals appear, many employees have already decided to leave.
Security and infrastructure
Searchable skills database from day one via CSV import. Full HRIS integration live in weeks, not months.
Security certification levels vary by vendor. SOC 2 Type II is not universal. AI processing infrastructure and data usage policies differ significantly across providers and should be verified before procurement.
Pricing and deployment
Per-employee-per-month pricing with no large upfront licence fee and no multi-year lock-in. A searchable skills database is available from day one via CSV import, with full HRIS integration live in weeks.
Typically enterprise-only with six-figure minimum commitments and multi-year contract requirements. Implementation takes 3 to 6 months on average and usually requires a paid implementation partner.

Frequently asked questions

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Drop us a question and we’ll get back to you!

What is the Career Upgrade Experience (CUE)?

CUE is a structured career reflection and goal-setting tool built on design thinking and behavioural science principles. It guides employees through bite-sized modules to set short, mid, and long-term career goals and articulate what they want from their career. The output is richer, more honest conversations between employees and their leaders - and better data for HR.

How does CUE make career conversations better for managers?

When employees complete CUE before a career conversation, they arrive with clearly articulated aspirations and goals rather than vague answers. Managers can create coaching notes directly in the platform to record important observations and follow-up commitments. This makes conversations more structured, more consistent across the organisation, and easier to act on.

What data does CUE surface for HR?

When employees complete CUE regularly, HR gains access to organic, up-to-date information about workforce skills, employee aspirations, and career goals across the whole organisation. This includes early signals of flight risk - employees who feel stuck or under-challenged, and areas of the business that may need more active career development investment.

How does CUE connect to the rest of the GoFIGR platform?

CUE feeds directly into Talent Scout (enriching skills profiles with employee-validated career interests), and Talent Insights (providing HR with aggregate workforce aspiration data).

How quickly can you go live?

Most organisations are up and running within a couple of weeks. GoFIGR integrates with BambooHR, Workday, UKG, and most major HRIS and ATS systems. CSV, S3, SFTP and API access are also supported for a rapid go-live. SSO via Okta and Microsoft Entra is supported.

How much does the solution cost?

GoFIGR is priced per-employee-per-month and scales with your organisation's size and the modules you enable. There are no large upfront licence fees. Contact us for a custom quote based on your headcount and requirements. The free AI Impact Assessment is available to anyone with no signup or payment required.

Find, inspire, grow and retain your best people.  Let’s GoFIGR.